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Old 01-15-2010, 02:45 PM
heatslingers heatslingers is offline
THE HEATSLINGER
 
Join Date: Nov 2008
Location: Yonkers, NY
Posts: 24
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Post Heatslingers webshop faq

FAQ


About Us:

Who are we?
Simply put, we are sneaker heads. We're just sneaker collectors who are sick of the eBay nonsense with fakes, dead beat sellers and buyers. We made this page to have what we want to sell or trade online 24/7 for viewing. We hope to meet more people like us through this site and hopefully make a couple of bucks to feed our habit. All true sneaker freaks know what it's like to work for the love of kicks and would understand our purpose. If you're one of us and would like to be affiliated with us, please do not hesitate to register and become an active member of our forums.





Do you accept other forms of payment besides Paypal?
We prefer Paypal because of the excellent protection it offers for buyers and sellers. If you are unable to use Paypal we will accept money orders but you must email us first at help[at]heatslingers.com for instructions. We also accept bitcoins! Please email us for more info.



Are all your items 100% authentic?

Online Shop
YES! Everything sold on in the 'Online Shop' is 100% authentic. We do not sell fakes or variants. Shoes are not B-Grade unless clearly noted in the item's title. All stock is in our hands and is checked thoroughly for authenticity. All these items are in the possession of heatslingers.com and come with a full money back guarantee. We allow returns on all items in a 3 day period after it was received in the exact condition received. You must have a confirmed Paypal account to be able to order directly from this site. We do accept alternate payments such as local pickup, cash and money order. If you have any questions at all including payment options, please email us here. If you are interested in sending kicks in on consignment please click here for our full consignment policy.

The UserBST
These products are not being sold by heatslingers.com. All these products are being sold by members of this site. The 'Add to Cart' button will bring you to the Paypal cart of the member that listed the product. Heatslingers is not responsible for the transactions done in this section. We encourage you to contact the member by clicking on their username and sending them a message if you have any questions about a product. If you have any problems with a member for any reason, please post in the forum and a Heatslingers Admin will assist you. It is the sellers duty to remove any sold items off the site immediately if not automatically removed. Failure to do so will lead to account suspension.

Auctions
This is a list of eBay items are checked for authenticity by Heatslingers and it's legit checkers. All of these auctions were added manually by knowledgeable legit checkers looking at the pictures and sellers reputation. All of the hand checked items should be hand tagged with the sellers ebay name in the pictures. The auctions that are not hand tagged are still allowed because the eBay seller has an outstanding number of verified authentic kicks sold on eBay. If you need an item checked that's not in our database look up the eBay item number in the 'Lookup ebay item number' search bar. If it's not found it will be placed in the queue for the legit checkers to authenticate. You can also post your legit check in the forums for other people to comment. Heatslingers does not guarantee authenticity from eBay sellers. We can only rely on the pictures and seller rep to bring you the best possible chance of buying authentic items from eBay. If you have any problems with any eBay user please post in the appropriate forums as we build up a database of scammers, fake sellers and so on. Please use the 'Report this auction' link if you see anything that doesn't look right. If the auction is pulled you will get +5 LCAP which can later be redeemed for kicks, prizes and a whole bunch of other things once we get rolling. If you submit an auction that was authentic or any other false reason you will be given -5 LCAP. If you hit a certain negative number, you will be permanently banned from the site so please be careful.


Why should I buy from heatslingers.com instead of somewhere else?
We strive to bring you the best prices on the internet period! All kicks are guaranteed to be authentic when purchasing from Heatslingers.com. Buying from us you know experienced sneaker lovers with a third eye for spotting fakes have inspected your kicks. Our staff will try to help you avoid buying fakes from eBay as the bootleggers get better and better everyday.



What shipping methods do you use?
We ship USPS Priority with delivery and signature confirmation. We ship all kicks double boxed. After your purchase you will be emailed a receipt by Paypal. You will receive a tracking number in 2-3 days from us. For any reason your shipment will be delayed you will be notified by email and or phone within 3 days.



Do you ship internationally?
YES! If you have a confirmed overseas Paypal account you will be able to order directly from the Webshop. Please make sure you select the correct location for shipping expenses. If you select US and your shipping address is overseas your order will be canceled and you will be refunded in full.



Do you have a return policy?
Yes. All items must be returned either by mail or direct drop off to an Admin within 3 (three) days of delivery confirmation. Items must be returned in the exact condition received: NO EXCEPTIONS. Your original shipping costs or shipping costs to send back to us will not be refunded unless there was an error and the wrong item was sent. We do not accept returns on sneakers or apparel that were purchased VNDS or NDS (used condition). Therefore all sales are final on all pre worn items!



Do you accept trades?
YES! We do accept trades if it will benefit us. We will not beat around the bush here. If you see a pair of kicks in your size on this site that you may want and have a pair of kicks on ice in your closet that we might like. Please do not hesitate to contact an Admin in the forums with a detailed message stating what you would like to trade. If we like the trade we will reply with further directions.



Do you do consignment?
YES! We love consignment items! Build up a repertoire with us and reap the benefits! We offer our consignment sellers first crack at all of our incoming inventory. Even before the mailing list goes out. All consignment items must be shipped to us first hand for inspection. You tell us your price, we add 10% to your price plus shipping and handling and it will stay on the site until it sells or you send us a shipping label for return! Please no obnoxious prices. Before doing anything check out our consignment page.



Disclaimer
Heatslingers.com has no affiliation with Nike, Supreme or any other brand/trademark illustrated on this website. Due to different computer monitor color variation, Heatslingers.com cannot be held responsible for merchandise misrepresentation. Prices and product availability are subject to change without notice. All images, product names, designs, logos, titles, and texts within this site are copyrights of Heatslingers.com and cannot replicated without the written consent of Heatslingers.com administrators. Our stock originates from skate shops and other sneaker collectors worldwide. All items sold are in our sole possession and are guaranteed authentic and genuine.



Privacy Policy Statement:
Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.

Google Adsense and the DoubleClick DART Cookie
Google, as a third party advertisement vendor, uses cookies to serve ads on this site. The use of DART cookies by Google enables them to serve adverts to visitors that are based on their visits to this website as well as other sites on the internet.

To opt out of the DART cookies you may visit the Google ad and content network privacy policy at the following url http://www.google.com/privacy_ads.html Tracking of users through the DART cookie mechanisms are subject to Google’s own privacy policies.

Other Third Party ad servers or ad networks may also use cookies to track users activities on this website to measure advertisement effectiveness and other reasons that will be provided in their own privacy policies, heatslingers.com has no access or control over these cookies that may be used by third party advertisers.

Collection of Personal Information
When visiting heatslingers.com, the IP address used to access the site will be logged along with the dates and times of access. This information is purely used to analyze trends, administer the site, track users movement and gather broad demographic information for internal use. Most importantly, any recorded IP addresses are not linked to personally identifiable information.

Links to third party Websites
We have included links on this site for your use and reference. We are not responsible for the privacy policies on these websites. You should be aware that the privacy policies of these sites may differ from our own.

Changes to this Privacy Statement
The contents of this statement may be altered at any time, at our discretion.

If you have any questions regarding the privacy policy of heatslingers.com then you may contact us through this site.


(All content of this site copyright 2010 Slingers, Inc.)

Last edited by heatslingers; 07-06-2011 at 06:12 AM.
 

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